Should I host with my Web Developer?

We’re often asked this question, and our answer is never yes or no as it’s not as simple as that. The question you need to ask is "What kind of support do I expect?" 

• Do you want to pay a reduced rate for web design and pay an ongoing premium for hosting that may lack technical support.
• Do you want to be able to call us at 5:30 Friday afternoon to resolve an email issue?
• Are you working on your website on a Saturday morning and having trouble uploading a file - would you like to speak with someone?

At Hosti, we’ve been providing this level of support for over 10 years.

Hosting is not a 9 to 5 business - we need to be available to you when you need help.

We work closely with many web developers

Hosti looks after the client bases of quite a few web developers who have realised that their expertise is design and strategy, not hosting.  In fact they’ve realised it’s better for their reputation to let Hosti manage their clients' hosting requirements.

Unfortunately for some web developers, hosting is a secondary concern that is simply there to give them an extra income stream.  Often they sub-lease servers that can be based overseas and where they sometimes have minimal control.  Their primary focus is web design, not tech support.  Our goal is to provide you with reliable hosting with peerless tech support - nothing more and nothing less.

Why take the risk? 

Once your website is designed, our primary concern is ensuring it’s available to the world all day, every day.

Things you need to find out

• Am I locked into a plan with my web developer? If so, what are the terms?
• Am I able to change to another hosting provider at any time?
• Will I own the copyright for the website or will my web designer?

Call us to see whether your website software is compatible with Hosti Servers. It is highly unlikely that your site cannot be hosted by Hosti (or any other hosting company) except only if your web designer has used specialised custom software.

Hosting ...it’s only as good as the technical support behind it.

what they say...

Hosti have been hosting our websites for almost ten years. We have explored alternatives, but remained with Hosti because their customer service is far superior to the others we tried. - Dan Webber

We have enjoyed many years of reliable, friendly, personable, professional service with Hosti. Where problems have occurred, which they sometimes do with the Internet, Hosti has been just a telephone call away, the response has always been extremely helpful and personable and a solution has always been found very quickly, usually by talking me through my settings. - Mike Banks

Your next steps

• Work with your web developer and tell them you prefer to use Hosti. We offer an incentive for any web developer whose clients sign up to our hosting.
  
• Learn more about some of the issues of transferring your domain.

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